Privacy Policy

Privacy Policy

1. Who We Are

Twisted Spirits Liquor Store ("we", "us", "our") operates a retail liquor store and free delivery service at 437 3 Ave, Kamloops, BC V2C 2J5. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with British Columbia's Personal Information Protection Act (PIPA).

2. Information We Collect

• Full name and date of birth (age verification)
• Delivery address within Kamloops
• Phone number and email address
• Payment information (processed by third-party providers — not stored by us)
• Browser and device data via cookies and analytics
• Order history and product preferences

3. How We Use Your Information

• To process and fulfil your delivery orders
• To verify your age as required by BC liquor regulations
• To communicate order and delivery status
• To respond to contact form enquiries
• To improve our website and customer experience
• To send promotions (only with your explicit consent)

4. Cookies & Third-Party Embeds

Our website uses cookies for functionality and analytics. We embed shop.twistedliquor.com via an iframe — that platform has its own privacy practices. We use Google Maps subject to Google's Privacy Policy. You may decline non-essential cookies via our cookie consent banner.

5. Data Sharing

We do not sell your personal information. Data may be shared with delivery drivers (name, address, order), payment processors, and hosting/analytics providers — all bound by confidentiality. We disclose to authorities only when legally required.

6. Security & Retention

We use SSL encryption. Data is retained only as long as necessary for business and legal purposes. Payment data is not stored by us directly.

7. Your Rights (BC PIPA)

You may access, correct, or request deletion of your personal information. Contact: twistedliquorbc@gmail.com or (778) 471-6455.

8. Changes

We may update this policy at any time. The current version will always be available on this page.